Set notification preferences
Control which updates you receive and where SoWhatHQ sends them.
By SoWhatHQ 5 min read
01
Update your preferences
- 1
Open Settings.
- 2
Choose Notifications.
- 3
Enable or disable the available delivery types.
- 4
Choose any schedule or cadence options shown for your plan.
- 5
Save and confirm the settings remain selected.
02
What preferences affect
Notification preferences govern delivery to you and, where applicable, connected workspace channels. They do not stop source monitoring or remove intelligence from the in-app feed.
03
If a notification does not arrive
- Confirm the relevant preference is enabled.
- Check that the integration is connected and still authorized.
- Check spam or channel permissions.
- Confirm there was eligible activity in the delivery period.
- Reconnect the integration or contact support if delivery remains unavailable.