Billing and subscriptions

Manage your subscription

1. 1

   Open Settings → Billing.

2. 2

   Review the current plan, billing interval, renewal state, and competitor allowance.

3. 3

   Choose the available upgrade, plan-change, payment, or cancellation action.

4. 4

   Complete payment changes in the secure Stripe-hosted flow when prompted.

5. 5

   Return to SoWhatHQ and confirm the new state appears.

Common billing states

• Trialing: temporary access before the trial expiration.
• Active: the subscription is current.
• Past due: a payment needs attention; update the payment method promptly.
• Scheduled to cancel: access continues through the shown period end unless resumed.
• Canceled: paid access has ended and plan gating applies.

If a billing change looks wrong

Refresh the Billing tab after returning from Stripe. Avoid repeating checkout while a payment is processing. If the state remains wrong, contact support with the workspace name and approximate transaction time—never send a full card number or secret payment credentials.